Nigerian Retail-Tech Startup Alerzo Acquires Payments Platform to Boost Growth

Alerzo founder Adewale Opaleye.

Alerzo, the Nigerian retail-tech startup has acquired Shago Payments a fintech company as part of efforts aimed at building on its impressive growth that saw its annualised September transaction volume exceed US$155 million. The Ibadan-based Alerzo was founded two years ago as an all-in-one technology and services platform that transforms how Nigeria’s informal retail stores operate. Retailers can order stock, have it delivered quickly, receive and make cashless payments, and track store profitability better. Alerzo currently works with more than 150,000 informal retail stores.

In August, Alerzo announced a US$10.5 million Series A round, led by London-based Nosara Capital, and since then has more than doubled its revenues and built a payments business. The latter was facilitated by the recent acquisition of Shago Payments, a fintech startup founded by payments industry veteran Sabastine Enechi.

Alerzo founder Adewale Opaleye.
Alerzo founder Adewale Opaleye.

With Shago’s integration into AlerzoPay, the company’s payments arm, Alerzo now provides informal retail stores with a portfolio of new digital services such as mobile airtime top-up, bill payments and peer-to-peer transfers.

Alerzo has also expanded its operations to the Middle Belt and Northern regions of Nigeria, and now operates in Abuja and Kano. The company plans to serve most of Nigeria before the end of next year.

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“I started Alerzo to help my mom, a single mother who ran two informal retail stores to support me and my three siblings. Before Alerzo, she had to close her shop and travel for hours to buy inventory to stay in business,” said Alerzo founder Adewale Opaleye.

“Women are often victims of theft because street boys know retail store operators often carry cash. I wanted to apply what I learned in China to make life better for working mothers in Nigeria.”

Iyinoluwa Aboyeji, the co-founder of Flutterwave and Andela and a member of Alerzo’s advisory board, said most businesses “talk a good game” about financial and economic inclusion but then proceed to focus their businesses on commercially savvy mega cities like Lagos or Nairobi.

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“Alerzo’s focus on excluded but commercially viable commerce communities in smaller cities like Ibadan is exemplary and visionary. I’m inspired by their focus on communities that are truly excluded,” he said.

Kelechi Deca

Kelechi Deca has over two decades of media experience, he has traveled to over 77 countries reporting on multilateral development institutions, international business, trade, travels, culture, and diplomacy. He is also a petrol head with in-depth knowledge of automobiles and the auto industry

Investors Flock To Nigeria’s Ibadan, Pour $10.5m Into Ecommerce Startup Alerzo

The majority of startup investments in Nigeria are centered in Lagos, the country’s main commercial hub. However, investors appear to be increasing trust in Nigeria’s other cities, following the relative success of firms such as Safeboda and Gokada, among others, after they were pursued from Lagos in the now-famous ban on bike-hailing activities. The new investment in Alerzo, a B2B e-commerce retail startup based in Ibadan, Nigeria, has further confirmed reality. Alerzo has announced that it has raised $10.5 million in a Series A round led by Nosara Capital of London. The round also included FJ Labs and various family offices from the United States, Europe, and Asia, including Michael Novogratz’s.

“Growing up in Ibadan, I watched my mother operate two informal retail stores to raise my three siblings and me. Seeing the many challenges she faced running her stores, and I decided to start a business that uniquely catered to the needs of retailers just like her,” said Adewale Opaleye, founder and CEO of Alerzo. 

Ibadan investors startup
Adewale Opaleye is the founder & CEO of Alerzo. 

Alerzo has raised more than $20 million in total since its inception. The Baobab Network, a London-based Africa-focused accelerator, and Signal Hill, a Singapore-based fund manager that invested in the company’s $5.5 million seed round last year, are among the early investors. In order to better service its customers, the company has also announced the closing of a $2.5 million working capital facility. According to a recent research by Briter Bridges, only about 1% of African tech startup founder-participants had no degree, a license, or a certificate. Around 40% of those surveyed had a bachelor’s degree, 21% had a master’s degree, and 9% had an MBA. A PhD was held by 3% of the sample.

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Why The Investors Invested

Investors were seemingly attracted by the traction already generated by the startup. 

Alerzo claims to have a network of up to 100,000 small enterprises, 90% of which are run by women. Ibadan, Ekiti, and Abeokuta, to name a few, are among the tier-2 to tier-4 cities in Southwest Nigeria that the company serves solely. It connects retailers with consumer brands including as Unilever, Nestlé, Procter & Gamble, Dangote, and PZ, as well as local and multinational distributors.

Also, Approximately one-third of Alerzo’s total retailers use the platform on a monthly basis. Retailers may order products via SMS, phone, or WhatsApp, and have them delivered to their stores in less than 10 hours, according to the company’s website. The startup also claims to have processed over 1 million orders in 2020.

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Aside from being outside of Lagos, the latest investment in Alerzo has a lot of different twists and turns. The founder said he dropped out of college on many occasions, first at a university near Ibadan, where he grew up, and then at a Chinese university, when he left after only two years of studying computer science.

A Look At What The Startup Does

Alerzo was launched in 2018 by Adewale Opaleye as a last-mile distribution network that assists shops in receiving merchandise directly from producers. Its mission, which began in 2019, is to assist street sellers and retailers in Nigeria’s south-western cities in obtaining household products more quickly and efficiently.

According to the founder, Ibadan was the best location for the company’s headquarters because informal shops in the region face more obstacles than those in Lagos.

To process these orders, Alerzo owns and controls its full-stack tech-driven supply chain and logistics. Suppliers can use the company for warehousing and fulfillment, and informal retailers can use it for storefront delivery. To serve its hundreds of customers, it currently possesses approximately 200 cars and 20 warehouses.

Ibadan investors startup Ibadan investors startup

Charles Rapulu Udoh

Charles Rapulu Udoh is a Lagos-based lawyer who has advised startups across Africa on issues such as startup funding (Venture Capital, Debt financing, private equity, angel investing etc), taxation, strategies, etc. He also has special focus on the protection of business or brands’ intellectual property rights ( such as trademark, patent or design) across Africa and other foreign jurisdictions.
He is well versed on issues of ESG (sustainability), media and entertainment law, corporate finance and governance.
He is also an award-winning writer