Africa ’s Future Franchise Owners Have A Lesson To Learn From Taste Holdings’ Sale of Starbucks and Domino’s Pizza In South Africa

With the recent sale of South Africa ’s Taste Holdings’ Starbucks and Domino’s Pizza, a strong message has been sent to potential franchise buyers in Africa: it may not be business-savvy to bring many franchises on board than you can handle. In South Africa’s highly congested and competitive environment that has the likes of KFC with over 885 outlets, Steers with over 581 , Debonairs with over 546 or Nando’s with over 340, Taste Holdings would have expected the game to be tough for Starbucks and Domino’s with just ten or a few more stores or outlets. 

Now, Here Is The Background To All These

Taste Holdings said in June this year that its losses widened 32 percent during the year to end February, 2019 as high operating costs and once-off impairment costs continued to impact on the company’s earnings in the year to the end of February. 

It further stated that impairments and once-off costs rose to R102m during the period from R24m last year with R58m attributed to the food division and R44m to the luxury goods division. 

This is even as income earned in the South Africa ‘s food and beverages sector in 2018 was majorly from food sales of restaurants and coffee shops (about 45% of all income earned in the sector)

To take care of this,Taste Holdings’ majority shareholder Sean Riskowitz said Taste was now focusing on its jewellery brands that include NWJ Jewellery and Arthur Kaplan .

Riskowitz said the jewellery business was profitable, cash flow generative and solid with plenty of growth opportunities.

Lesson learned: It just doesn’t seem savvy to over-diversify at the cost of focus; and know when to draw the line on unprofitable business lines. 

Even With Bad Earnings, Does Taste Holdings Have To Under-Sell The Starbucks’ Franchise?

Of course! All that Taste Holdings needed to do was to obtain the approval of Starbucks International, which it did. And it made perfect sense to under-sell too, if anything Riskowitz said was the reality. With the consistent losses and a funding requirement for a minimum store rollout at R238 million ($16 million), selling at R7 million ( $480k)seemed the safest way to leap out of a a wide trap. Riskowitz has admitted that the franchise was difficult to manage.

“ So the value that has actually accrued to Taste from this sale is not just R7m, but also the transfer of this store build liability, making the transaction worth R245m to Taste,” Riskowitz said.

Recall that in November, 2019, Taste shocked the food and beverages market by announcing that it was selling its South African Starbucks franchise for R7 million to an entity called K2019548958 following detailed operational reviews.

Finally, Here Is How You Can Handle The Loss of Multi-Billion Dollar Franchises, Such As Starbucks and Domino’s 

Selling off two valuable franchises is a big deal, especially with the hopes of relying on the brand and reputation of the franchises to make quick returns but Sean Riskowitz appears determined to to turn things around at the company. 

Riskowitz, who is also the chief executive of Protea Asset Management, Combined Motor Holdings (CMH) and Calgro M3, said that Taste Holdings’ strategy lies in its strong long-term business economics.

Relying on this, he said Taste Holdings, whose share price has tanked 95.51 percent in the last three years, would eventually bounce back.

“Shares represent the price of a company, but value is a measure of the underlying intrinsic worth of a company,” he said. 

Riskowitz said he was equally confident about his other investments in South Africa, charging that Calgro generated more than R400m in cash from operations in the six months to August.

“Their price-to-earnings ratio is now 2.5x,” he said. “ Does it really make sense that the share price should be where it is in that context? We also know from Calgro’s own calculations that if they liquidated the business the shares would be worth around R23 per share, versus a market price of just R4.”

 “Calgro is a perfect example of an exceptional opportunity that people will look back upon in a few years and kick themselves for missing.” 

Lesson learned: You many acquire big brands in the course of your business to add to your company’s reputation or brand image but don’t lose focus of the company’s value long-term. 

Some Words For Doubtful Investors About The Wayward South African Economy

Riskowitz said he was positive about South Africa despite business confidence sliding to its lowest this year in the third quarter.

“At this time, many people are fearful about the future of South Africa, and so the price at which you can invest is very low compared to the quality of businesses and management talent, in general,’’ Riskowitz said. ‘‘We make ten year or more investments and believe the economic and social environment will normalise in due course, creating a long runway of growth and value creation for many South African businesses. ” 

Starbucks Coffee, South Africa is run by the same parent company which runs Domino’s, Taste Holdings. The first franchise was opened in Rosebank, Johannesburg. Currently, there are 13 Starbucks franchises in South Africa. Starbucks International’s first ever location was opened in Seattle, USA in 1971.

 

Charles Rapulu Udoh

Charles Rapulu Udoh is a Lagos-based Lawyer with special focus on Business Law, Intellectual Property Rights, Entertainment and Technology Law. He is also an award-winning writer. Working for notable organizations so far has exposed him to some of industry best practices in business, finance strategies, law, dispute resolution, and data analytics both in Nigeria and across the world

Why Franchise Is A Good Business Model and How You Can Get One

‘‘Years ago, when I was fighting for the cell phone license in Zimbabwe, a friend of mine who ran Coca-Cola Africa, heard about my plight, and made me an interesting offer: “McDonald’s is looking for a master franchisee for Africa. I would like to put forward your name. You will have to go to their university for a year.” I declined the generous opportunity. I only had one regret from my decision: This was the equivalent of a young soccer player from a small African team being invited to train with Barcelona for a year!
It would have honed my craft skills as an entrepreneur. There are about 40,000 McDonald’s restaurants worldwide. Just imagine what it takes to build an operation like that
?’’ Writes Mr. Strive Masiyiwa Zimbabwe’s richest man, and the eight richest man in Africa.

A franchise is a type of license that a party (franchisee) acquires to allow them to have access to a business’s (the franchiser) proprietary knowledge, processes, and trademarks in order to allow the party to sell a product or provide a service under the business’ name. The next KFC or ShopRite on your street may not actually be a direct investment from KFC or ShopRite, but the hard work of a franchisee who has been licensed by the brands to run such businesses in their names within any locality they may choose. Below, we discuss why your may consider procuring a franchise to run your next big business.

Why Franchise?

Franchise is a good business model for entrepreneurs for many reasons.

You Require Little Or No Experience To Run A Franchise Business:

You do not necessarily need business experience to run a franchise. Most times, the franchisors provide the necessary training you need to operate their business model.

Franchise Has a Higher Rate of Success Than Most Startup Business.

This is mostly because you are opening an already established business with a good business plan already in place. Hence, there is less chance that the business will fail. When you sign an established and well-known brand, you can benefit from the name and goodwill, much more than small businesses or most startups.

It Costs Less To Own A Franchise Than You Think

Most financial institutions may be more ready to grant you loan or other forms of debt finance than would be the case if you start your own business of the same type.

Although I turned down the opportunity, I was intrigued by the franchise model and began to study it closely. I later used it when launching Econet stores.
There are some of you struggling with any of the following challenges:
#1. You do not have capital to start and expand a business;
Or
#2. You don’t know how to run a big business with more than one outlet;
Or
#3. You don’t know how to innovate a product or service continuously to keep customers interested;
Or
#4. You don’t know how to attract the best people to join your business;
Or
#5. You want to be an entrepreneur but you are risk-averse.
The answer for you lies in franchising from a tried and tested business with an established brand.
Franchising opportunities [as a franchisee] are found in almost every industry.
If you are shrewd, you can develop your business as a franchisor, and use other entrepreneurs and their capital to grow your business,’’
Mr. Masiyiwa continues.

Financial Benefits From Owning a Franchise: 

Franchise can be profitable if all the franchisees within your locality use the same suppliers in which case you can negotiate lower costs for the items you sell. You also have access to existing business infrastructure as well as the franchisor’s network which you may not have if you set up an independent small business. Most times, this includes preferential rates — discounts given to franchisees due to the large numbers using that particular supplier. All this means that you have a higher profit. 

As entrepreneurs, there is no point in discussing an idea unless we are prepared to put it into practice. Real entrepreneurs are practical! We learn to DO!!

Remember when I started talking about “the digital shared economy” model and my excitement about the “Uber model”? You should have known that I was working on something. Now we have our own business called Vaya Mobility and Logistics!

We are already scaling it in two markets: Zimbabwe and Nigeria! (Remember what I said about “execution”? Always start in one or two markets, otherwise you create execution risk).

Uber has almost 4m cars on its platform. The cost of so many cars would be over $60bn if Uber had to buy them! This would obviously been totally prohibitive for any #StartUp.

Franchising can be used in many different types of industries. We are currently developing a very interesting franchise model for Waste Collection!

# We have already recruited 10x private contractors (franchisees) and we have assigned them each an area of the city of Harare (franchise area).

# Now we have begun to equip them with resources to collect waste from homes and businesses.

# In this model, we provide each franchisee with access to vehicles (using the Vaya Truck platform).

# We are using our #process# to ramp up these small companies so that they can handle 1m homes within three months, something they could not do on their own!

__We call this initiative: “Clean City Africa!

Imagine if we could scale this to cities like Lagos and Kinshasa!

Who knows… maybe you will be one of our franchisees!

My question for you: Can you ReImagine your business (model) today, as either a franchisor or franchisee?

Why Not Franchise?

Owning A Franchise Is Highly Costly

Most of the time, franchisors only specify the cost for getting franchises from them, but there are other hidden costs such as rent and tenancy fees to your landlord, travel, lodging expenses when attending franchise training; legal, insurance and accounting cost the franchisor may require you to obtain. In all. you may end up spending, on average, $50,000 to $200,000 to acquire a franchise. However remember, as have been noted above, that it is easier to obtain debt financing for most well known franchises. It is left for you to do the calculations based on your budget.

The Length of Franchise Agreements

The nature of franchise agreement is such that it can be extremely limiting. In most cases, once the franchise agreement ends, the franchisee may be prohibited from running the franchise independently. Most franchise terms provide for franchise duration anywhere from 5–10 years, often with an option to renew (at an additional cost). A better strategy for franchisees is to have an exit plan in place before the franchise ends, unless you desire to keep the franchise going.

Not Much Freedom In Owning A Franchise

  • Franchise agreements dictate how you run the business; so there may be little room for creativity.
  • There are usually restrictions on where you operate, the products you sell and the suppliers you use.
  • Buying a franchise means ongoing sharing of profit with the franchiser.
  • Bad performances by other franchisees may affect your franchise’s reputation.
  • Franchisers often limit their franchisees to a specific geographic region, preventing them from moving outside the area. If you cannot see yourself staying in the same place for 15 years, a franchise may not be a good fit for you.
  • The profit may not be glamorous, after all. This is because though it takes hard work to start your own business, if it became successful, the profit would be yours. This, however, is not the case for a franchise; you will owe a fee to the franchiser, and repeat customers might frequent other franchises of the same brand, rather than your particular store.

How To Get A Franchise Across Africa

  • Execute a franchise agreement after due diligence has been conducted on the franchiser, and the terms of the contracts are acceptable and agreed by the parties.
  • Make sure that the Franchise Agreement is executed in accordance with local laws.

Nigerian Law on Franchising

  • Nigeria does not have a specific law on franchise. A Bill on Franchise has been passed by Nigerian Parliament but has not been signed into law.
  • The Bill intends to provide a mandatory requirement of 20% minimum local content for all franchise operators in Nigeria. However, Nigeria regulates technology transfer and commercial agency agreements, which may impact on franchise agreements depending on how the franchise is structured and the sector it operates in. Such agreements are regarded as involving the transfer of technology and so is regulated by the provisions of the NOTAP Act. To know the guidelines you have to follow to register your franchise which has a touch of technology in Nigeria, click here.

South African Law On Franchising

  • There is no specific law on franchising in South Africa. The Consumer Protection Law of 2009, regulations pursuant to the law and the common law regulate franchising in South Africa. However, there is no registration requirement relating to franchising in South Africa. All the law requires to be done is that the franchiser shall disclose certain material information to the franchisee at least fourteen days prior to the signing of the franchise agreement. The format of the disclosure is prescribed by the regulation to the Consumer Protection Law.

Kenyan Law On Franchising

  • Kenya has no specific legislation on franchising. It, however, has laws regulating franchise agreements, including; the Competition Act, Consumer Protection Act and the Trademarks Act. The Competition Authority of Kenya (CAK), being a regulatory and supervisory institution, draws its powers from the Kenyan Competition Act in carrying out is mandate. There is no requirement for the registration of franchises in Kenya, although certain franchises may fall under the supervision of the CAK on requirements regarding market entrance on competition. 

Egyptian Law On Franchising

  • There is no specific law on franchising in Egypt. All that is needed is a franchising contract between parties which shall be subject to industry related laws in Egypt. However, the main law to be resorted to in franchising is the Civil Code. In addition to the Commercial Law, some relevant provisions can be found within the Intellectual Property rules, Taxation law, Labor law and Insurance law covering many aspects in the franchising contracts.

Angolan Law On Franchising

  • In Angola, if a franchise agreement contains service provisions [that is, part of the agreement relates to ‘services’ (such as initial training, guidance on the use of trademarks, etc.)], it is likely to be classified as a Technical Assistance and Management Agreement, which must satisfy certain criteria (including the requirement that the services cannot be obtained within Angola, and that the provision of the services will bring significant benefits to the ‘franchisee’ and the Angolan economy), must be licensed by the Ministry of Economy, and any fees paid thereunder will be subject to a higher tax burden. Other than that, there is no specific law on franchising in Angola

Charles Rapulu Udoh

Charles Rapulu Udoh, a Lagos-based Lawyer with special focus on Business Law, Intellectual Property Rights, Entertainment and Technology Law. He is also an award-winning writer. Working for notable organisations so far has exposed him to some of industry best practices in business, finance strategies, law, dispute resolution and data analytics both in Nigeria and across the world.

Franchise Association of South Africa Reveals Why Franchises Are Now Choosing Shopping Centres Or Malls Locations.

Location determines the life of every business. According to the latest Franchise Association of South African survey, more franchises are choosing to be located at a shopping centre or mall.


Morne Cronje, Head of Franchising at FNB Business says:

“Before choosing a location, you should first consider the nature of your business and the ideal strategy for attracting customers. Doing your homework and research before choosing a location can determine the success or failure of your business,”

Cronje goes ahead to state that more franchises are now being located at shopping centres or malls in South Africa, because of the following reasons:

Also See: South African Real Estate Startups Shock Other African Startups With This New Move
  • Load shedding: Power outages form part of the main issues faced by businesses in our economy. Given that most shopping centres have invested in power generators, one of the benefits of having your franchise at a mall is that it shields your business operations from power cuts.In fact, during these past few weeks of power outages, we have seen an increase in people visiting food courts to dine at various malls around the country.
  • More foot traffic: With your franchise being located at a mall, you immediately attract more customers and also gain their trust in your products and services.
  • Security: Your franchise has 24/7 security supplied. As a result, this attracts and also makes customers feel safer. The cost of security will also be shared amongst all the stores in the mall, which means it is not all on you like a stand-alone store.
  • Good infrastructure: Shopping centres or malls generally have great infrastructure and the buildings are thoroughly maintained. The franchise doesn’t have to stress about maintaining the premises. Furthermore, shops are required to adhere to certain quality standard which benefits the brand.
  • Landlord relationship: During economic tough times, having a good relationship with a landlord is very important because it will enable you to have an honest conversation to negotiate leases and payment terms.
  • Facilities: Shopping centres and malls provide a number of public services and facilities which provide convenience for consumers while shopping, such as parking space, restrooms, baby changing stations and facilities for people living with disabilities. Although renting space at an upmarket mall or shopping centre can initially be costly, businesses tend to benefit in the long term due to the advantage of a superior location and value-added benefits afforded to both consumers and businesses,” says Cronje.
Charles Rapulu Udoh

Charles Rapulu Udoh a Lagos-based Lawyer with special focus on Business Law, Intellectual Property Rights, Entertainment and Technology Law. He is also an award-winning writer. Working for notable organisations so far has exposed him to some of industry best practices in business, finance strategies, law, dispute resolution and data analytics both in Nigeria and across the world.