GTBank’s CEO Segun Agbaje Prepares to Bow Out

Group Managing Director of GTBank, Segun Agbaje

Leaving the Bank in a position many described as envious, Segun Agbaje has proved his mettle as he prepares to bow out as chief executive officer (CEO) of Guaranty Trust Bank and its ancillary holding companies. Looking back at some of the outstanding impacts of his leadership, one couldn’t help but point to the major role he played in putting together Guaranty Trust Bank’s landmark US$350million Eurobond offering in 2006 and later in the same year, the listing of its US$750 million Global Depository Receipts (GDR) in an unprecedented concurrent global offering in the domestic and international capital markets – which made Guaranty Trust Bank the first Nigerian company and first African bank to be listed on the Main Market of the London Stock Exchange.

Group Managing Director of GTBank, Segun Agbaje
Group Managing Director of GTBank, Segun Agbaje

But it has not always been like this. When fate trust the leadership of the Bank on his after the death of co-founder Tayo Adenirokun, Mr. Agbaje came under severe criticisms and the Bank also lost a lot of positive perception mileage as many worried whether he could step into the big shoe left by Tayo as he was fondly called by members of staff. Shortly after becoming CEO, he led the bank to launch the first Sub-Saharan Africa financial sector benchmark Eurobond when the Bank launched its US$500million Eurobond without a sovereign guarantee or credit enhancement from any international financial institution.

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Agbaje no doubt possesses a deep sense of loyalty and is driven by values of hard work, integrity, and discipline. He is probably one of few banking executives who stayed with one bank for thirty years, attaining the peak of his career there. This is not because of a lack of better options, but because of Agbaje’s commitment to the bank he had seen and groomed from its infancy days. He also helped in developing the Interbank Derivatives market amongst dealers in the Nigerian banking industry and introduced the Balance Sheet Management Efficiency System.

His deep understanding of the Nigerian business environment has seen him initiate and execute large, innovative and complex transactions in financial advisory, structured and project finance, balance sheet restructuring and debt and equity capital raising in different sectors like Oil and Gas, Energy, Telecommunications, Financial Services and Manufacturing industries.

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According to Agbaje’s recount, the several responsibilities he handled in the bank over the years exposed him to the international financial markets and the people who worked in them – merchant banks, investment bankers, lawyers, and investors. It also gave him a deeper understanding of what people wanted from a first-class bank.

Under his leadership, GT Bank Plc won several awards including Best Bank in Nigeria by Euromoney; African Bank of the Year by African Banker Award; Best Bank in Nigeria by World Finance UK; Most Innovative Bank by EMEA Finance; Best Banking Group by World Business Leader Magazine and Best Bank in Nigeria award by the Banker Awards; Best Mobile Banking and Mobile Money awards, Best Digital Bank awards and, Digital Wallet of the Year award.

Ahead of the disruption in the banking sector, Agbaje gave GT Bank a headstart when he launched the Habari mobile platform in November 2018 for customers to carry out a wide range of services including “pay for tickets, book holidays, stream music, buy online, watch videos, and then, because we are a bank, we can provide the payment engine.” He predicted even then that any bank that does not transform itself into a trusted single, integrated platform will get smaller and smaller as the fintechs and telcos grow larger and take over.

Read also:South African Fintech Startup, Payflex, Secures New Funding Round

Agbaje won the African Banker of the Year award in 2012. He serves on the boards of other business concerns including Guaranty Trust Bank in Kenya, Rwanda, Uganda, Ghana and the United Kingdom. Agbaje has other commitments as well, but none of them run parallel to that of GT Bank. He is a member of the board of directors and audit committee of PepsiCo, a position he resumed on 15 July 2020. He is also a member of the Mastercard Advisory Board, Middle East and Africa.

Kelechi Deca

Kelechi Deca has over two decades of media experience, he has traveled to over 77 countries reporting on multilateral development institutions, international business, trade, travels, culture, and diplomacy. He is also a petrol head with in-depth knowledge of automobiles and the auto industry

GTBank Prepares for Emerging Fintech Disruption

Group Managing Director of GTBank, Segun Agbaje

One of Nigeria’s biggest players in the financial sector, GTBank has acknowledged the disruptive capacity of fintech to the industry and as a result is already restructuring its operations to be ready to accommodate whatever comes with it. The Bank with operations in other countries in West Africa made this know even as news filters from the sector of the birth of a mega banks through the likely merger of some of the big players in the sector. To be full ready for the likely tsunami that is coming, a source at GTBank says that the Bank is planning to restructure its holding company to give it enough elbow room to maneuver in the market. This said restructuring will allow the Bank to venture into and grow other businesses beyond pure banking, the source said.

Group Managing Director of GTBank, Segun Agbaje
Group Managing Director of GTBank, Segun Agbaje

GTBank has been operating a number of non-banking services such as GTB Asset Management for capital market services and GT Assurance, its insurance arm among others, but the 2010 regulation by the Central Bank of Nigeria (CBN) which forced banks to stop operating their non-banking subsidiaries put a stop to that project forcing them to either divest from non-core lending service or restructure as a holdings company. While other chose to divest, GTBank sold GTB Asset Management to another company which today operates it as Investment One while a consortium of investors acquired GT Assurance and renamed it Mansard Insurance, it is presently as AXA Mansard Insurance with investment from global assurance firm AXA.

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Speaking on the emerging development, the Group Managing Director of the Bank Segun Agbaje said that GTBank is not restructuring to offer more banking services that the main aim is to develop fintech products and build out its payments and fintech arms. Agbaje further highlights that “about 10 years ago, we made a decision then looking at the operating environment, that we were going to shed all our subsidiaries and become completely bank-focused.”

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He added that “everything we have seen over the last two to three years, has told us that it’s time to have a bit of a rethink.” Despite recording a 6.6% profit increase to ₦231.7 billion ($640.4 million) in 2019 and adding over 7 million new customers within two years, Agbaje isn’t satisfied. Sounding like a startup founder hungry for growth, he explained that pure banking isn’t growing fast enough. “Most banks are growing 5% to 7%. We don’t think that’s sustainable,” he added.

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“When you take GTBank, which has one of the best valuations in the banking industry, it is valued at a one time book,” he said at a recent social media event in Lagos. “Then you come to the payment space where fintechs and payment companies are being valued at 30x earnings. What is there not to like about this space?” he asked. Agbaje believes that by restructuring into a holdings company, the restructured entity will be able to pursue new growth prospects beyond pure banking. And he has his sights squared at the fintech services.

“There are other lines of businesses that are doing very well,” he was quoted as saying. “If you look at our financial statement, you will see that our payment business is growing by about 60%. So, that is an area we like.” GTBank’s lending service, QuickCredit, is an interesting example of how the bank is competing with fintechs. Last October, a financial consultant who has knowledge of the product told me the service is growing at an impressive rate. When the CBN pressured banks to increase their lending ratios, GTBank crashed interest rate on QuickCredit, making its loans cheaper than loans from startups like Carbon and Migo.

However, it is the payment business that Agbaje is most focused on. “About 30% of banking revenue comes from the payment space,” he told the crowd at the Lagos SMW. It is estimated that the payment market [paywall] could grow between $20 billion and $40 billion in the next few years. But fintechs are eating into this revenue.

Consulting firm, Frost & Sullivan predicts that Nigerian fintech revenues will grow from $153.1 million in 2017 to $543.3 million by 2022. “What this means is that 30% of banking income is easily at risk,” he explained. GTBank is trying to avoid the inevitable for banks. And in addition to building rival payment services, the Bank is scaling up its own superapp called Habari. Launched in 2018, it supports payments, music and video streaming, news content, the whole shebang. Habari is supposed to compliment GTBank’s digital banking app and the hugely popular USSD service, *737#. But so far, the app has garnered mostly negative reviews. Agbaje thinks they’re wrong.

“No matter what anybody says, it [Habari] is the most successful, integrated [and] interactive platform in Nigeria today,” he was quoted as saying. Regardless, GTBank is making a strong push into the fintech world. Its planned holding structure will support this drive. The competition between banks and fintechs continues, and GT Bank is leading the traditional players. Credit cards, debits cards, the emergence of card payments spurred commerce and made it easier for bank customers to access their funds.

 

Kelechi Deca

Kelechi Deca has over two decades of media experience, he has traveled to over 77 countries reporting on multilateral development institutions, international business, trade, travels, culture, and diplomacy. He is also a petrol head with in-depth knowledge of automobiles and the auto industry

GTBank Named Best Bank in Africa at Euromoney Awards

GTBank

Guaranty Trust Bank plc, one of Africa’s foremost financial institution has been named the Best Bank in Africa 2019 by Euromoney at its annual Awards for Excellence, which held in London over the week.

The Bank was also named the Best Bank in Nigeria for a record ninth time, reflecting the Bank’s position as one of the best managed financial institutions in the country, with strong and focused leadership that keep the business in a constant state of re-invention and innovation.

Now in its 50th year, Euromoney is the leading publication for covering the growth of international finance. Euromoney’s Awards for Excellence are the awards that matter to the banks and bankers who matter. This year, Euromoney received almost 1,500 submissions from banks in an awards programme that covers 20 global awards, more than 50 regional awards, and best bank awards in close to 100 countries.

GTBank
 

The Magazine’s Awards for Excellence celebrates the best banks around the world by recognizing institutions that have demonstrated leadership, innovation, and momentum in the markets they operate. In selecting its award recipients, Euromoney combines quantitative and qualitative data to honor institutions that have brought the highest levels of service, innovation, and expertise to their customers.

Key to the emergence of GTBank as the Best Bank in Africa and the Best Bank in Nigeria, is the Bank’s digital drive and its clarity of vision in reimagining the future of banks and banking. The Euromoney awards also recognized GTBank’s commitment to leading the future of banking as well as its consistent long-term strategy led by a senior management team that abhors complacency and keeps the business in a constant state of innovation.

Commenting on the Bank’s Euromoney awards, the Chief Executive Officer of GTBank, Segun Agbaje, said; “We are delighted and proud to win the Euromoney Awards for Africa’s Best Bank and Nigeria’s Best Bank. These awards reflect the progress we are making in delivering the best banking experience that captures what customers want in the world of today and tomorrow. They are also a testament to our leading role in driving world-class corporate governance standards, excellent service quality and innovation in Africa’s banking industry.”

He further stated that; “At GTBank, we are passionate about building the bank of the future by leveraging the best of technology to add real value to our customers’ lives, and these awards illustrate the hard work and commitment of our staff, management, and board towards achieving this goal.”

GTBank has consistently played a leading role in Africa’s banking industry. The GTBank brand is regarded by industry watchers as one of the best run financial institutions across its subsidiary countries and serves as a role model within the financial service industry due to its bias for world-class corporate governance standards, excellent service quality, and innovation.

 

 

Kelechi Deca

Kelechi Deca has over two decades of media experience, he has traveled to over 77 countries reporting on multilateral development institutions, international business, trade, travels, culture, and diplomacy. He is also a petrol head with in-depth knowledge of automobiles and the auto industry.

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