Fawry Partners with Hulul and WideBot to Boost SMEs Through Innovative Fintech Solutions

In a move set to reshape the landscape for small and medium-sized enterprises (SMEs) in Egypt, Fawry, a pioneer in electronic payments and banking technology, has entered into a strategic cooperation agreement with Hulul, backed by WideBot, the leading Arabic-focused conversational AI chatbot building platform in the MENA region.

Under this groundbreaking collaboration, Fawry will integrate its cutting-edge electronic payment systems with Hulul’s services, leveraging AI-driven chatbots to catalyze digital transformation for SMEs. The aim is to empower emerging institutions, particularly small and medium-sized businesses, by providing them with innovative fintech services. This strategic move is poised to fortify their positions within the Egyptian market.

The core of this collaboration lies in Fawry’s commitment to furnish Hulul’s network of SMEs with the latest in fintech innovation. Through an automated chat feature relying on AI, Fawry will create a seamless payment link, facilitating secure electronic transactions. This initiative is anticipated to expedite the digital transformation journey for these enterprises, bolstering their competitiveness and operational efficiency.

The collaboration seeks to combine Fawry’s expertise in payment solutions with Hulul’s advanced AI-driven digital transformation services. This partnership aspires to revolutionize SME operations in the digital realm, offering them comprehensive tools to drive growth, enhance efficiency, and elevate customer experiences.

Hulul, a subsidiary of WideBot Artificial Intelligence, has positioned itself as a critical player in supporting SMEs to navigate the complexities of digital transformation. With an impressive customer base of 35,000 and having processed over a billion messages, Hulul’s services reach more than 60 million customers in over 40 countries. The platform boasts a market presence that spans 20 regional and global partners.

Heba El-Awady, Chief Business Officer at Fawry, expressed the company’s commitment to fostering startups and small businesses across various industries. She emphasized the provision of innovative payment technology services aimed at propelling growth, aligning with the dynamic entrepreneurial landscape in Egypt, and ultimately contributing to the advancement of the Egyptian economy.

Mohamed Nabil, CEO and co-founder of WideBot, expressed pride in the collaboration with Fawry, highlighting their joint efforts to usher in comprehensive changes to the business flow systems of small, medium, and emerging companies. Nabil emphasized the innovative combination of the latest financial technology and artificial intelligence tools, designed to offer an unparalleled experience through secure and innovative services and solutions.

This strategic partnership between Fawry, Hulul, and WideBot is poised to reshape the digital landscape for SMEs, driving economic growth and innovation within the Egyptian market.

Julaya

Charles Rapulu Udoh is a Lagos-based lawyer, who has several years of experience working in Africa’s burgeoning tech startup industry. He has closed multi-million dollar deals bordering on venture capital, private equity, intellectual property (trademark, patent or design, etc.), mergers and acquisitions, in countries such as in the Delaware, New York, UK, Singapore, British Virgin Islands, South Africa, Nigeria etc. He’s also a corporate governance and cross-border data privacy and tax expert.  As an award-winning writer and researcher, he is passionate about telling the African startup story, and is one of the continent’s pioneers in this regard.

Egyptian AI Startup Widebot Secures Major Funding Boost

In a remarkable development for the Egyptian artificial intelligence landscape, Widebot, a pioneering startup specializing in chatbot technology, has successfully concluded a significant investment round. The funding drive was spearheaded by Egypt’s Disruptech Fund, with the intention to channel investments into emerging fintech ventures across the Arabian Gulf, particularly in the thriving markets of Saudi Arabia and the United Arab Emirates.

Speaking on this milestone, Mohamed Nabil, the co-founder and CEO of Widebot, expressed his delight at the overwhelming response from investors in the wake of their previous financing round. Nabil hinted at the possibility of another round of funding, slated to commence at the end of the second quarter in 2024, which is expected to attract both regional and Egyptian investors.

Nabil emphasized Widebot’s already substantial presence in multiple regional markets, including Saudi Arabia and the UAE. The company also collaborates with partners in various other nations, such as the Sultanate of Oman, Qatar, Jordan, Lebanon, Tunisia, Morocco, and Libya.

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As part of its ambitious agenda, Widebot aims to achieve sales exceeding $4 million by the end of this year, a significant leap from the $2 million achieved in 2022. The company has set its sights even higher, targeting sales of approximately $10 million by the conclusion of 2024.

Widebot AI
Mohamed Nabil is the co-founder and CEO of Widebot. Credits: Widebot

Since its inception, Widebot has proudly served more than 35,000 companies, facilitating over 1.2 billion messages and connecting with more than 80 million users. This impressive track record has translated into sales of over $6 million to date.

In recognition of its groundbreaking work, Widebot was selected from a pool of 30 startups to join the Dubai Future Foundation’s business accelerator initiative program. This honor came after competing with more than 600 companies from around the world. Widebot presented an innovative artificial intelligence model named “Aqel,” built on “Generative AI” technology and designed for the Arabic language. Aqel boasts a data size of over 7.5 billion parameters and contributes to the localization of artificial intelligence in the Middle East region.

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Elaborating on Widebot’s accomplishments, Mohamed Nabil highlighted the “Aql” program’s participation in a competition dedicated to government and media agencies in the United Arab Emirates. The program harnesses artificial intelligence to provide information, automate customer service inquiries, enhance response times, and analyze customer feedback, thereby assisting decision-makers in shaping more effective policies.

The idea for Widebot originated from co-founder Mohamed Mostafa, a programmer who was working as a freelancer at the time. He received a client request to develop a Chatbot, a relatively uncommon technology at that point. The concept of launching a pioneering company in Egypt and the Middle East, specializing in Arabic-language Chatbots, was discussed. The aim was to capitalize on this opportunity and generate profits.

In June 2017, the initial version of Widebot was launched, and it was showcased at the Center for Technological Innovation and Entrepreneurship under the Ministry of Communications. Subsequently, the team secured a grant of 120 thousand pounds, along with incubation support and office space in a shared workspace.

The primary objective was to establish a company focused on supporting Arabic chatbots using artificial intelligence, with offerings encompassing various Arabic dialects, including Egyptian, Saudi, Emirati, Lebanese, Jordanian, and more.

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To date, the company’s success and innovation have attracted investments totaling $1.6 million from both Egyptian and Saudi investors, signaling a bright future for the company’s continued growth and contributions to the AI landscape.

Widebot AI Widebot AI

Charles Rapulu Udoh

Charles Rapulu Udoh is a Lagos-based lawyer, who has several years of experience working in Africa’s burgeoning tech startup industry. He has closed multi-million dollar deals bordering on venture capital, private equity, intellectual property (trademark, patent or design, etc.), mergers and acquisitions, in countries such as in the Delaware, New York, UK, Singapore, British Virgin Islands, South Africa, Nigeria etc. He’s also a corporate governance and cross-border data privacy and tax expert. 
As an award-winning writer and researcher, he is passionate about telling the African startup story, and is one of the con