How Kenya’s Sendy Processed $25m Transactions 15 Months After Launch Of Fulfillment Service

Since the debut of Sendy’s consumer goods fulfillment service 15 months ago, suppliers have processed over $25 million from thousands of retailers.

The CEO of Sendy, Mesh Alloys, confirmed the figures in a recent statement, saying that the platform for ordering and fulfillment is an infrastructure that is intended to bring something bigger in the future.

Here Is What You Need To Know

  • Sendy Limited introduced a fulfillment service for online retailers in Kenya, which is a unique feature that allows retailers to focus on growing their businesses and selling more. In a nutshell, it frees online merchants from logistical headaches.
  • The service, which is intended at e-commerce and direct-to-consumer firms without storage or delivery infrastructure, levies a fee of 13% of the product’s selling price to choose, pack, and ship orders to customers.
  • Retailers feel that the platform’s success will be built on the foundation of the platform now more than ever because it has developed to be fast, secure, and effective in handling deliveries.
  • They are protected from the high operational costs associated with logistics by using the service. A state-of-the-art Fulfillment Center has already been established in Nairobi, along with several picking locations.
Sendy fulfillment
Image credits: Sendy Kenya
  • According to Sendy, a big chunk of Kenya’s 1.5 million registered small businesses and growing online entrepreneurs confront high shipping and storage costs, as well as a significant amount of time spent on logistics, without basic fulfillment and logistical skills.
  • The fulfillment solution appears to be working nicely for Sendy Ltd. This implies that the service’s primary benefactors, retailers, are no longer faced with a slew of transportation, packaging, and shipping issues.
  • At the same time, the retailer’s ultimate goal of providing products to customers in a convenient and timely manner is met.
  • Sendy’s fulfillment service will handle the logistics while you, the retailer, concentrate on developing your business. The role of logistics in supply chain management is critical. Sendy will organize and coordinate the timely, safe, and efficient movement of your items.
  • Given that half of Africa’s population will have internet access by 2025, Sendy’s prediction of continued success in promoting e-commerce might become a reality, with online shopping accounting for $75 billion, or 10% of total retail sales.
  • Furthermore, in the face of infrastructural issues, difficult operating environments for small enterprises, and a fresh crop of businesses, innovative business models and better-optimized supply chains, including fulfillment, are expected to fuel development.

Charles Rapulu Udoh

Charles Rapulu Udoh is a Lagos-based lawyer who has advised startups across Africa on issues such as startup funding (Venture Capital, Debt financing, private equity, angel investing etc), taxation, strategies, etc. He also has special focus on the protection of business or brands’ intellectual property rights ( such as trademark, patent or design) across Africa and other foreign jurisdictions.
He is well versed on issues of ESG (sustainability), media and entertainment law, corporate finance and governance.
He is also an award-winning writer